Campaign Set Up

Pre-Campaign Approval Form
Please fill out this form at least two days before you plan to begin your Spoke Campaign. Once you complete the form, a ticket will be created. We will info...
Wed, 22 Jul, 2020 at 10:58 AM
How to Avoid Carrier Violations
In order to avoid your texts being marked as "spam" or violating our carrier policy, please follow the below best practices: Do not include a...
Mon, 27 Jul, 2020 at 4:10 PM
How to add a Survey Question Response or Activist Code in the Script
When building out the interaction (script) in Spoke, and you want to tag a particular reply to a Survey Question response or an Activist Code, you can do so...
Thu, 30 Jul, 2020 at 10:16 AM
How to Load in Contacts From VAN
When creating a campaign, you can load in contacts from VAN by importing a saved list. Select the source of NGP VAN, and start typing in the name of the lis...
Thu, 30 Jul, 2020 at 10:31 AM
My VAN list is not showing up in Spoke
If you start typing out the name of your list in VAN and it is not showing up in Spoke:  Check that you are typing out the name exactly Go to VAN a...
Tue, 4 Aug, 2020 at 11:32 AM
How to build out Interactions (Script)
Spoke uses branched scripts which allows for a dynamic conversation. Think of it like a decision tree or a choose-your-own adventure. Different responses le...
Tue, 11 Aug, 2020 at 2:37 PM